360 Total Support — Ongoing Shopify Plus Support

Strategy, design and engineering, working as one team. Your growth partner for a focused roadmap and continuous releases.

Discuss your roadmap
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Strategy, design and engineering. Built around your priorities.

360 brings prioritization and execution together. We streamline your roadmap and set priorities, then design and engineering deliver them. Start with Polaris Commerce Assessment to inform the plan.

360 - Shopify Plus engineering

Shopify Plus engineering

Technical depth behind the plan. Custom applications, system and SaaS integrations, page-speed optimization, maintenance and upgrades, supported by quality assurance.

We connect architecture decisions with the features on your roadmap and sequence day-to-day needs alongside planned releases.

Explore Design & Build
360 - Design and experience

Design & experience evolution

Turn creative priorities into storefront improvements. UX/UI enhancements, editorial layouts and responsive refinements follow the roadmap, planned around your campaigns, content and customer experience. Design and engineering work together from concept to launch.

Discuss experience design
360 - Merchandising and product discovery (dark)

Merchandising & product discovery

Help customers find and shop your catalog. Collection presentation, editorial content, product recommendations and related-product shopping come together as one storefront experience, with initiatives scoped and scheduled through roadmap planning.

Discuss merchandising support
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360 - CRO, retention and SEO

CRO, retention & on-site SEO/AEO

Customer journey analysis, experience audits and A/B testing inform what to prioritize next. On-site SEO/AEO covers content and technical work. Email and SMS retention marketing connects with the wider customer journey.

Explore CRO
360 - Partnership

One roadmap. Shared visibility. Clear ownership.

Dedicated program management coordinates priorities and execution. Your shared dashboard shows active initiatives, ownership and progress. Regular strategic reviews keep the roadmap focused as we agree sequencing and deliverables for upcoming releases.

Start with Polaris

Set your next priorities.

Tell us what needs focus. Need a lighter option? Explore Avex Assist.

Let’s work together

Tell us where you want to take your brand. We'll show you how to get there.

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